Frequently Asked Questions
Your guide to shopping with Pramila
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
What is your return policy?
We offer a 14-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a request.
Do you ship internationally?
Yes, Pramila ships to over 50 countries worldwide. Shipping costs and delivery times vary based on your location and are calculated at checkout.
How do I find the right size?
Each product page features a detailed size guide. We recommend comparing your body measurements to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.
Are the colors of the clothes accurate on screen?
We strive to display our products as accurately as possible; however, slight variations may occur due to different monitor settings and lighting.